EQUIPMENT KNOWLEDGE. CONNECTED.

Factory expertise,
across borders.

A bilingual after-sales workspace for equipment manufacturers and overseas distributors. Keep the right manual, the reply and the responsible engineer together.

Try the live demoSee how it works
中文 ↔ EnglishSource-linked repliesEngineer review
Illustration of a technician recording an equipment service request on a tablet
FROM FIELD QUESTIONTo an accountable service record.
Illustrative equipment service scene
BUILT AROUND THE SERVICE HANDOFF
Equipment manufacturersFactory engineersOverseas distributors
THE PRODUCT

One question. One source.
One complete service record.

Manuals, translation and follow-up belong in the same workflow. Start with one equipment family and a reviewed document set.

01

Capture the equipment context

Keep the question, model, serial number and manual revision in one service ticket.

02

Find the applicable source

Retrieve reviewed bilingual excerpts for the selected model and revision.

03

Review before approval

An engineer checks both languages and the source before approving a response.

04

Close with a recorded outcome

Save the confirmed outcome and keep the review history with the ticket.

Try a real workflow in your browser.

Create a sample ticket, check a source, review both languages and record an outcome. The demo resets when you refresh.

Open demo
EVIDENCE BEFORE ANSWERS

The right context
makes the difference.

A similar-looking part number or a newer file name is not enough. Keep equipment identity and document revision visible throughout the response.

Model and revision matching

Sources are filtered before an excerpt becomes a draft.

Both languages, side by side

The meaning and identifiers remain available for review.

A visible approval decision

Missing evidence stays with the engineer for clarification.

PRODUCT STATUS

A working prototype.
A clear path to a pilot.

AVAILABLE TODAY
  • Public demo with sample ticket workflows
  • Personal saved tickets and knowledge after sign-in
  • Reviewed bilingual excerpts and source attachments
  • Approval history, closure records and data export
PLANNED FOR CUSTOMER PILOTS
  • External language-model integration and evaluation
  • Reviewed PDF extraction and terminology management
  • Shared manufacturer/distributor roles and access
  • Validated customer outcomes and commercial pricing

Current drafts use retrieved excerpts. No external generative model, autonomous equipment control, billing or external message delivery is connected. Customer results have not yet been established.

PROJECT RESOURCES

Explore the project.
See what comes next.

Interactive demo

Try the service workflow with fictional equipment records.

Pilot & project guide

Demo script, success criteria, responsibilities and delivery roadmap.

Data & demo information

Understand what is saved, what is public and how the prototype works.

FAQ

Before you start.

LET’S TALK

Bring one equipment family.
Start one better workflow.

Discuss a pilot, the project or a collaboration.

caobuo218315@126.com+86 176 8475 1441China+61 401 254 388Australia